Privacy Policy

1. Who We Are

Rha Marketing is a marketing consultancy based in Wales, United Kingdom. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you contact us, we may collect:

• Your name
• Email address
• Phone number
• Company name
• Any information you provide in your message

3. How We Use Your Information

We use your information to:

• Respond to your enquiries
• Provide our marketing consultancy services
• Send relevant communications (only with your consent)
• Improve our services

4. Legal Basis for Processing

We process your data based on: (a) your consent, (b) the necessity to perform a contract with you, or (c) our legitimate business interests, provided these do not override your rights.

5. Data Sharing

We do not sell your personal data. We may share data with trusted service providers who help us operate our business, but only under strict confidentiality agreements.

6. Data Retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typically, enquiry data is retained for up to 3 years.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent at any time

8. Cookies

Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies without your explicit consent.

9. Contact Us

For any privacy-related questions or to exercise your rights, please contact us through our website or via WhatsApp.

10. Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.